Legal Access And Wallet Records
Our Legal position explains the conditions attached to account access, identity checks, wallet activity and policy changes. Access depends on local law, so you should confirm that using the service is permitted in your location before opening an account. We record the account details needed to
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connect your phone verification with activity through DANA, OVO, GoPay, QRIS, bank transfer or virtual account. Payment references may be checked when a balance movement or receipt needs matching. We may restrict access when required by applicable rules, an incomplete account step or a mismatch in
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account details. The same policy applies whether you reach the lobby from a mobile browser or desktop browser. We publish material changes through the account area or the contact route listed below, giving you a practical way to ask what changed and how it affects your
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access.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.